When Delta Hit Delete: A Global Guide to One Airline’s Software Tantrum
Atlanta—Delta Air Lines, the self-declared “Keep Climbing” carrier, spent the weekend climbing only as far as the nearest gate agent’s apology podium. Roughly 6,000 flights—give or take a few hundred, because who’s counting when the app already crashed—were scrubbed after a routine software update turned into a transatlantic game of Jenga played with air-traffic control….